They say time flies when you're having fun, and it's hard to believe that two years have gone by since the start of Downtown Notary. What started as a "some day" idea in the mind of an intrepid law student became a small scale notary service with one location which turned into a collective of notaries operating in six locations in Toronto and in three other cities (soon to be four!). We have helped over 2000 people with their notary and commissioning needs - so what have we learned along the way?
First, anyone who says being a notary is boring is WRONG. Yes, it's a lot of paperwork. Well, it's all paper work, and some of us like paperwork. But beside that, there are hundreds of different kinds of documents that need notarizations - every week there is something new that we haven't seen before. It's also helpful that our clients are great - every week we get to help people by providing easy and affordable notarizations that save them time and hassle.
Second, being a great notary is not just about signing and stamping documents, although that's obviously a large part of it! Being a great notary means providing great customer service to every client. That means being flexible, helpful and friendly. Let's be honest: getting a document notarized isn't high on everyone's list of fun things to do. Despite this, we aim to make your experience with our notaries a good one. Every time one of our clients says to us, "That was so easy!", we know we are meeting our high standards for our customer service.
We want to thank all of our amazing clients over the past two years for supporting Downtown Notary. It's been an amazing journey, and we can't wait to see where we go next.