It's that time of the year again: the temperature is slowly dropping, the leaves are changing colours and pumpkin spice everything is ubiquitous. Pull out your cardigans, October is here!
This year October takes on a special meaning for those of us at Downtown Notary HQ, as we are celebrating our one year anniversary. In October 2014, Downtown Notary Toronto started as a small, one person business that provided mostly evening and weekend appointments. In the space of 12 months, we've grown to three locations, extended our mobile services range to all across the city and enhanced our service hours. Throughout all of this, we've worked hard to provide the best customer service possible. Being a notary public means being a part of a service-oriented profession, and we take that commitment seriously.
Like any small business, we've also had our hiccups along the way, and we had to learn and adapt when things didn't quite go as well as planned. One of Downtown Notary Toronto's goals is to be flexible and accommodating to best meet the needs of our customers. These principles also apply to building a business from the ground up. Planning is always important, but being able to deviate from the plan when it's no longer the best option is critical.
Some of the lessons we've learned this year:
- Always bring your notary stamp with you, no matter what. Like Murphy's Law, the one time you choose to leave your stamp at home, you'll have to run home to get it for a last-minute appointment.
- Don't rely on call display to keep contact information. Forgetting to do so will result in frantic Googling to find make sure you have the right telephone number or email address.
- Get the best mobile phone case you can get. As a mobile company, we rely on our mobile phones for everything: communicating with clients and each other; managing our schedules; and completing transactions. Even the temporary lack of a mobile phone is really challenging, so if you're prone to dropping and breaking your phone (like I did twice this year), make sure it's well protected.
- Have multiple transportation options. You'll never know when the streetcar tracks will freeze, or a bus will be delayed, or your bicycle will have a flat tire. Make sure you can get from Point A to Point B in more than one way.
To celebrate our one year anniversary, Downtown Notary Toronto is offering 10% off all of our services for the month of October 2015.
It's been an amazing year, and we can't wait to see what the next year has in store for Downtown Notary Toronto. Thank you to all of our clients and those who helped us on this journey.